Lodging

This was a great layout with space for a big family - the 3 bedroom set up was very nicely appointed. The hot tub was a more generous set up than some places we have been, so you could always find room. Our only complaint was the unavailability or shuttles. We didn’t rent a car because we normally take shuttles. They left only on the hour and had to be reserved in advance. If the shuttle was full, you had to Uber which was crazy expensive. If they ran two shuttles, it would have been perfect.

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Nice Hotel

won't book with ski.com again. We were in probable the worst 2 BR condo in the lodge. In addition no maid service for the entire one week stay and didn't know about it until final documents arrived. Other 2 BR condos booked through hotel had maid service and very nice robes, etc. Couldn't even get more toilet paper, had to go to the store

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This was totally overrated. I was expecting a hotel and I got nothing close to that. We were completely on our own in the unit we rented from Ski.com. It was a disaster. No housecleaning unless we wanted to pay $125 extra per day. No breakfast or basr because the dinijng room was rented by a large grouop and closed to everyone else. Shuttle servicwe only once an hour and only to Park City in the evening. Many times shuttle was full since it only held 12 people so we had to take a taxi or uber. Our room was right above the hot tub and pool and 2 nights there was loud partying until after midnight. The hotel did nothing to quiet the noise desoite multoiple calls to the front desk. Do not stay oin this hotel and do not book your stay through Ski.com

Our unit was manged by a third party named Esprit who was completely incompetent. This was totally overrated. I was expecting a hotel and I got nothing close to that. We were completely on our own in the unit we rented from Ski.com. It was a disaster. No housecleaning unless we wanted to pay $125 extra per day. No breakfast or bar because the dining room was rented by a large group and closed to everyone else. Shuttle service only once an hour and only to Park City in the evening. Many times shuttle was full since it only held 12 people so we had to take a taxi or uber. Our room was right above the hot tub and pool and 2 nights there was loud partying until after midnight. The hotel did nothing to quiet the noise despite multiple calls to the front desk. Do not stay in this hotel and do not book your stay through Ski.com

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Excellent

The room and the facilities at the Hyatt are awesome!

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